tag:blogger.com,1999:blog-21132099.post6105056144805945846..comments2023-09-01T13:36:59.610+05:30Comments on Tester Tested !: Usability of usability & performance of performancePradeep Soundararajanhttp://www.blogger.com/profile/17849721523107325938noreply@blogger.comBlogger26125tag:blogger.com,1999:blog-21132099.post-40447649593409092992010-06-16T07:53:28.251+05:302010-06-16T07:53:28.251+05:30this is what i make a keynote.To be implemented by...this is what i make a keynote.To be implemented by many testing teams.Because i come across this many times ex-specially business related sites.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-21132099.post-76270345715285440072010-06-08T11:44:26.961+05:302010-06-08T11:44:26.961+05:30@Pradeep,
Nowadays, applications cry because they ...@Pradeep,<br />Nowadays, applications cry because they are not smart enough. Applications say,<br /><br />End-user: I can't access my profile from this module- This is irritating.<br /><br />Application: Calm down - You can do it from here which is workaround. Not my mistake, some testers did not test me for usability and end-users blame me :(<br /><br />Thanks,<br />Santhosh Shivanand TuppadSanthosh Tuppadhttps://www.blogger.com/profile/15798739919129502021noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-38284585754170892532010-06-05T09:25:17.613+05:302010-06-05T09:25:17.613+05:30nice postnice postTony Rhodehttps://www.blogger.com/profile/08950121598841327054noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-15550642360814613182010-06-05T01:44:59.539+05:302010-06-05T01:44:59.539+05:30Great Post Pradeep,
IMHO,
Any product requiremen...Great Post Pradeep,<br /><br />IMHO,<br /><br />Any product requirement specification should have two types of Benchmark requirement i.e.<br /><br />Design requirement:design requirements that reflect the expert judgment of usability <br /><br />performance requirements:To determine if system meets these requirements under test laboratoriesalong with test participants in a controlled environment<br /><br />I think Usability system performance requirement have two significant advantages,<br /><br />1. Performance requirement directly addresses the bottomline of about how a system should be built and with what usability (limitations as well)features.<br /><br />2. Performance requirement is technology controlled and Usability requirement is mainly a functional control (again it varies from Product to Product)Tarik Shethhttps://www.blogger.com/profile/05658126633373504829noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-75520741857970625222010-06-04T17:24:08.786+05:302010-06-04T17:24:08.786+05:30Hi Pratheep,
Good Narrating style!I've seen t...Hi Pratheep,<br /><br />Good Narrating style!I've seen this in various applications..like ticket booking application.Gokulhttps://www.blogger.com/profile/18188071217946782043noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-74774252622777303892010-06-04T12:11:37.875+05:302010-06-04T12:11:37.875+05:30A Good interesting post. Well written.A Good interesting post. Well written.Sathyahttps://www.blogger.com/profile/14906610031251333180noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-9806268537172520732010-06-04T10:14:43.578+05:302010-06-04T10:14:43.578+05:30Kudos Pradeep!! an amazing Post ,Awesome :)
Chee...Kudos Pradeep!! an amazing Post ,Awesome :)<br /><br />Cheers,<br /><br />JassiJassihttps://www.blogger.com/profile/04222670123900541460noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-78868915135721066252010-06-03T18:34:33.749+05:302010-06-03T18:34:33.749+05:30Nice blog....
well written no flaws......
very tru...Nice blog....<br />well written no flaws......<br />very true in the industry this is exactly what happens<br />complicating things which can be easily done just for the sake of "user friendly UI"Flights of Fantasyhttps://www.blogger.com/profile/02606576307448872985noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-82282301772119505382010-06-03T11:34:20.373+05:302010-06-03T11:34:20.373+05:30@Rahul Verma,
Getting your opinion was important....@Rahul Verma,<br /><br />Getting your opinion was important. Thanks.<br /><br /><i>Having said that, IMHO, providing for additional features to have customized report is neither a usability nor a performance issue, as long as the same default format report is still provided as an option for a quick report.</i><br /><br />Precisely the point. I just wish people understood that change requirements shouldn't change the easiness with which people were using the software or have an option to make things quicker.<br /><br />Glad we spoke over phone about this after your comment.Pradeep Soundararajanhttps://www.blogger.com/profile/17849721523107325938noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-75685757239370311652010-06-03T11:32:19.245+05:302010-06-03T11:32:19.245+05:30@Vijay V,
As most of the organisations are workin...@Vijay V,<br /><br /><i>As most of the organisations are working in the agile mode, everyone has their focus on delivery of the product and hence the usability/performance of product/project takes the back seat.</i><br /><br />What's the value in delivering a product that would solve one problem to the customer and create many other? I just hope people asked themselves that question. You are right, the experiences I hear from people doing Agile in India is not so good. However, there are people like Naresh Jain in India who are helping people shape things with Agile.Pradeep Soundararajanhttps://www.blogger.com/profile/17849721523107325938noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-17701914322954648712010-06-03T11:30:35.721+05:302010-06-03T11:30:35.721+05:30@Dhanashekar,
Also usability will help to reduce ...@Dhanashekar,<br /><br /><i>Also usability will help to reduce lot of customer support issues,thus reducing the maintenance cost.But many miss to focus on those aspects.</i><br /><br />Yo! Yo! Yo! We do the kind of work that generates more work for support people!<br /><br />@Kazzar (Maik Nog),<br /><br />I am very glad you liked it. I am really glad. I know you would know why I am glad about it ;-)Pradeep Soundararajanhttps://www.blogger.com/profile/17849721523107325938noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-89474238826313991102010-06-03T11:26:53.129+05:302010-06-03T11:26:53.129+05:30@Parimala,
I loved to get your opinion. You are a...@Parimala,<br /><br />I loved to get your opinion. You are an upcoming writing from India whose opinions I want to hear. Thanks.<br /><br />@Selim,<br /><br /><i>So, testers or developers need to consider Usability and Performance issues of an application at the same instant. </i><br /><br />You got it right. I wish to read an experience report from you on how you took that forward to your teams and how it helped gather more information.Pradeep Soundararajanhttps://www.blogger.com/profile/17849721523107325938noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-47363503530753352412010-06-03T11:25:10.519+05:302010-06-03T11:25:10.519+05:30@Parthi,
While I agree with you that *Usability* ...@Parthi,<br /><br /><i>While I agree with you that *Usability* of an application is very important, isn’t this a very subjective idea. For some users what seems to be a straight forward common sense can be an irritation for others(not talking about “one prompt per validation”). It also depends on the type of validations too, isn’t it? If the validations are of relative in nature between the fields in the same page, then the prompts will have to be for those fields that are left empty and upon supplying data few more required ones could spur. </i><br /><br />There are some common usability guidelines. For instance, I did a research on usability last year to fish out lots of information. One of the themes of Jakob Neilsen, the usability guru is, "Don't make me think". That's a great theme to have for usability.<br /><br />I'd suggest you look into Corel's Usability lab videos in Youtube, interact with people who live on usability and then form an opinion. I am not aware if you have already done it but as I dont know, I am suggesting them.<br /><br /><i>My point is, usability design may not be as straightforward as it shows up on the screen and it entirely depends on the nature of the application, design and more importantly the users. </i><br /><br />I wish there was a usability design for the products we test. The point of whether it is straight forward or not comes later.Pradeep Soundararajanhttps://www.blogger.com/profile/17849721523107325938noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-70888765872592093592010-06-03T11:15:33.961+05:302010-06-03T11:15:33.961+05:30@Sumit,
Performance and usability checks are must...@Sumit,<br /><br /><i>Performance and usability checks are must. </i><br /><br />Yes and the world knows that but does ignore it very well.<br /><br />@Mahathi,<br /><br /><i>Nice story telling with a message :)Day by day your blog posts are becoming more interesting</i><br /><br />As I improve, it shall too.<br /><br />@Priya, @Prakasan,<br /><br />Many thanks.Pradeep Soundararajanhttps://www.blogger.com/profile/17849721523107325938noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-60981987315975914662010-06-03T10:57:50.406+05:302010-06-03T10:57:50.406+05:30Nice story telling with a message :)Day by day you...Nice story telling with a message :)Day by day your blog posts are becoming more interestingMahathi Ramyahttps://www.blogger.com/profile/02573960801443027067noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-82924140335670561562010-06-03T09:53:19.432+05:302010-06-03T09:53:19.432+05:30A very important message told in "The Best&qu...A very important message told in "The Best" way. Thanks Pradeep.H!M@N$HUhttps://www.blogger.com/profile/00359381749084929912noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-9177406336501973522010-06-03T09:35:16.319+05:302010-06-03T09:35:16.319+05:30Hi Pradeep,
Nice post!
I have always considered ...Hi Pradeep,<br /><br />Nice post!<br /><br />I have always considered usability as a part of performance engineering, especially the aspects which impact the user perceived performance. That formed the basis of my paper - User Behavior and Performance Perception Analysis. It was based on insights from various industry experts like Scott Barber (User Experience Not Metrics), Alberto, Swing usability guidelines and so on...<br /><br />Having said that, IMHO, providing for additional features to have customized report is neither a usability nor a performance issue, as long as the same default format report is still provided as an option for a quick report. Handling errors in the fashion you described in the post is definitely a usability issue turning out into user's perception about performance of website.<br /><br />Regards,<br /><a href="http://www.testingperspective.com" rel="nofollow">Rahul Verma</a>Rahul Vermahttps://www.blogger.com/profile/15369178470521588425noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-28519083752398565972010-06-03T05:49:38.168+05:302010-06-03T05:49:38.168+05:30Good read. As most of the organisations are workin...Good read. As most of the organisations are working in the agile mode, everyone has their focus on delivery of the product and hence the usability/performance of product/project takes the back seat. The company and the product faces the burnt over a period of time.<br /> Great and a innovative way of delivering the message pradeep. :)<br /><br />-Vijay V Kalkundrivvkhttps://www.blogger.com/profile/04753434084536314586noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-50400807190230285602010-06-02T22:14:07.318+05:302010-06-02T22:14:07.318+05:30Hi Pusher V9.3.4,
Also usability will help to redu...Hi Pusher V9.3.4,<br />Also usability will help to reduce lot of customer support issues,thus reducing the maintenance cost.But many miss to focus on those aspects.<br />Wonderful narration Pushy,Expecting more such posts,you are more interesting than Pradeep ;)<br /><br />-Dhanasekar S<br />http://testingideas.wordpress.comDhanasekar Shttp://testingideas.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-21132099.post-61888192350307598052010-06-02T16:03:50.492+05:302010-06-02T16:03:50.492+05:30Nice post written in a very interesting manner :)Nice post written in a very interesting manner :)Priyahttp://testenthusiast.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-21132099.post-521929486362728532010-06-02T15:55:59.699+05:302010-06-02T15:55:59.699+05:30You are amazing, Pradeep.. What a nice story telli...You are amazing, Pradeep.. What a nice story telling... :)Prakasan Khttps://www.blogger.com/profile/05251256120731431306noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-43345648556540696052010-06-02T15:29:18.077+05:302010-06-02T15:29:18.077+05:30Great read! I *very* much like the spirit and crea...Great read! I *very* much like the spirit and creativity to wrap what could have been another "ususal" explanation about (in this case) performance and why that factor as a standalone factor is not necessarily a good idea, into an engaging story.. easy to read, also for non-techies, and with enough inside details to also please the techies (aka testers, devs, and-what-not).<br /><br />+10 and Thumbs up !<br /><br />Cheers,<br />MaikNogMaikNoghttps://www.blogger.com/profile/14077795275208639861noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-23171412873266048792010-06-02T14:30:51.842+05:302010-06-02T14:30:51.842+05:30Great Post Pradeep. Nothing more to say!
Regards,...Great Post Pradeep. Nothing more to say!<br /><br />Regards,<br />Parimala ShankaraiahParimala Hariprasadhttps://www.blogger.com/profile/15304352526906191995noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-74858688585968058402010-06-02T11:34:12.461+05:302010-06-02T11:34:12.461+05:30Another nice post!
Some usability features on an ...Another nice post!<br /><br />Some usability features on an application can effect on performance badly and vice-versa. So, testers or developers need to consider Usability and Performance issues of an application at the same instant. <br /><br />- SelimSelim Miahttps://www.blogger.com/profile/05187393536220369774noreply@blogger.comtag:blogger.com,1999:blog-21132099.post-56640543567475060022010-06-02T02:02:08.122+05:302010-06-02T02:02:08.122+05:30have a page whose title is "Report Problems /...<i><br />have a page whose title is "Report Problems / Feedback", many thousands of users click on it and see a couple of fields and check boxes. I just giggle when they close me after seeing that page. That's what you might want to call as "Checkmate" if you are chess player<br /></i><br /><br /><br />I laughed to death on reading this.<br /><br />Much to the users irony, there are applications which <br /><br />• Have more than one server validations and on each such validation, the page gets re-loaded, extending the users' wait time <br /><br />• Was there any mistake/field missed, those reloads will re-set all the fields in the page and the user will have to re-start filling everything all over again <br /><br />I don’t know if Pusher had the opportunity to see some users scratching their heads in the above situations too!<br /><br />While I agree with you that *Usability* of an application is very important, isn’t this a very subjective idea. For some users what seems to be a straight forward common sense can be an irritation for others(not talking about “one prompt per validation”). It also depends on the type of validations too, isn’t it? If the validations are of relative in nature between the fields in the same page, then the prompts will have to be for those fields that are left empty and upon supplying data few more required ones could spur. <br /><br />My point is, usability design may not be as straightforward as it shows up on the screen and it entirely depends on the nature of the application, design and more importantly the users. <br /><br />Performance of an application can well be objective (with number of connection; users, response time; configurations) of course it’s not linear but certainly quantifiable (with an array of parameters). May be this easiness (in defining) be the reason why Pushers’ developers and testers were talking more about performance!! <br /><br />Would love to hear you !! <br /><br />Cheers<br />ParthiParthihttps://www.blogger.com/profile/00924350266773324488noreply@blogger.com